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Fill shifts quickly and reliably with less admin

Feature
Nurses talking

Fill shifts quickly and reliably with less admin

Your agencies use ShiftNest to get you faster cover, clearer updates, and fewer last‑minute scrambles - without changing how your facility works day‑to‑day.

Used by facilities across the UK to cut hours of phone calls and still get safe, reliable cover for every shift

The challenge

  • You spend too long ringing round agencies and waiting for someone to confirm they have found cover.

  • Shift details live in emails, messages, and spreadsheets, so it is hard to see which requests are still open and what is actually confirmed.

  • When things change late, everyone scrambles; updates do not reach all agencies at the same time and mistakes slip through.

How ShiftNest helps

  • Your agencies use ShiftNest to receive your requests, send offers to pre‑vetted workers, and confirm cover in one place, so you get answers faster.

  • Every request travels through the same, structured flow — from “posted” to “offered” to “confirmed” - so you always know what is happening with each shift.

  • Real‑time status and automatic updates mean fewer phone calls and less chasing, while you still work with the same trusted agencies.

Everything you need to fill shifts faster

Share what you need with agencies in seconds.

Instant shift posting

Managers can submit new shift requests with role, times, and urgency in a single form, instead of sending separate messages to each agency. Clear, standardised details mean agencies can start looking for cover immediately, without back‑and‑forth to clarify basics.

Agencies and workers hear about gaps right away.

Smart notifications

As soon as a shift is posted, your linked agencies are notified automatically and can move quickly to contact suitable workers. This shrinks the gap between “we need someone” and “offers are out,” which is critical for late or hard‑to‑fill shifts.

Keep control without extra tools.

Central approvals

Approvals and changes to your requests can be handled in one place, so agencies always work from up‑to‑date instructions. Instead of managing versions across multiple email threads, you simply confirm what you want and your agencies handle the rest in ShiftNest

Less chasing, same trusted agencies.

Reduced admin

Because offers, acceptances, and status updates flow through a single system, there is less need for follow‑up calls to check what is happening. You keep working with your existing agency partners, but they now have better tools to respond quickly and keep you informed.

How it works

Simple 4-step automated process from shift posting to confirmation

1

Post urgent shift

Facility posts details and marks as urgent.

2

Offer instantly

Agency sends offers to a pre‑vetted worker pool.

3

Confirm fast

First acceptance assigns and notifies all parties.

4

Track to start

Monitor status until the worker clocks in.

Admin time saved

60hrs5hrs

Shift fill time

7hrs1hr

Missed shift rate

5%0.5%

Simple, transparent pricing

Fixed percentage of approved shift value

£0 if cancelled before worker confirmation

No monthly minimums or seat fees

View pricing details

Frequently Asked Questions

Everything you need to know about this feature.

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