Who pays fees and when?

Care homes do not pay anything - agencies will pay a simple 2% platform fee on signed timesheets only. No upfront costs, monthly minimums, or hidden charges. Agencies handle their own fees separately.

Can any agency see our shifts?

No, only agencies in your approved network can see and respond to your shifts. You maintain full control over which agencies can access your facility's requirements.

What if a timesheet needs correcting?

Timesheets can be amended before final sign-off. Both the worker and facility manager can request changes, with full audit trails maintained for compliance.

Do you support trials?

Yes, we offer a 30-day trial period with full platform access. No setup fees or commitments required - you only pay the 2% fee on completed shifts during the trial.

Sector

Fill last-minute care home shifts & rota in minutes

Our rota management platform connects facilities, agencies and workers in one streamlined platform. No seat fees, no minimums - agencies pay a flat 2% usage fee on approved shift value; facilities are never invoiced.

Book a demo See features

Free trial available for new agencies.

Challenges in this sector

Last-minute rota gaps disrupt resident care
Manual spreadsheets slow heathcare staff scheduling
Paper timesheets cause billing disputes and audit issues
Difficult to traick confirmed shifts across multiple care homes

How ShiftNest Helps

Instant shift posting to all linked agencies via rota management software
Offers with first-accept wins to speed assignment
Signed, rounded digital timesheets for clear billing
Real-time e-rostering status across shift, offers, and sign-off

Everything you need for sector staffing

Comprehensive tools designed specifically for sector operations and critical shift management.

Instant visibility to linked agencies

Post a shift once; all your approved agencies see it immediately.

Rapid e-roastering & assignment

Send offers; the first acceptance confirms the worker and closes the race.

Audit-ready timesheets timesheets

Digital sign-off with 15-minute rounding for clear, dispute-light billing.

Simple month-end agency billing

Flat 2% fee on approved shift value, charged to agencies only. £0 if cancelled before worker confirmation.

Facilities are never invoiced.

How it works

Simple 4-step process from shift posting to payment

Post shift

Create the shift with role, rate and timing in under two minutes.

Agency offers

Agencies send offers; first accept wins and assigns the worker.

Work & submit timesheet

Worker logs actuals; facility reviews and signs.

Month-end billing

Agencies receive one monthly invoice aggregating signed timesheets. Facilities are never billed.

Roles we cover

Qualified staff for all fill last-minute care home shifts & rota in minutes positions

Care Assistant

Provides personal care, mobility help, and meal support for residents.

Support Worker

Assists residents with daily living activities, companionship, and wellbeing.

Senior Care Assistant

Leads the shift, administers medication, and supervises care staff.

Registered Nurse

Delivers medication rounds, wound care, and clinical oversight.

Housekeeper

Cleans resident rooms and communal areas, maintaining infection control.

Cook

Prepares and serves meals, ensuring dietary needs are met.

Activities Coordinator

Organises and runs resident engagement sessions and activities.

Maintenance Operative

Handles urgent repairs impacting resident safety.

Laundry Assistant

Manages bedding and clothing turnover, especially during high-demand periods.

Driver

Supports resident transport for appointments or outings.

What care homes are saying

Real feedback from care home managers using ShiftNest for emergency staffing

"Shift requests now take minutes, not hours. It's reduced phone calls and admin for our team significantly."

Sarah Mitchell

Registered Manager, Oakwood Care Home

"The transparency with agencies is brilliant. We can see exactly who's available and when, no more chasing around."

David Thompson

Deputy Manager, Riverside Manor

"Digital timesheets have eliminated billing disputes completely. Everything is clear and signed off properly."

Emma Clarke

Care Home Manager, Willowbrook House

"Emergency cover used to be our biggest headache. Now we post a shift and have multiple offers within minutes."

Michael Roberts

Operations Manager, Greenfield Care

Simple, transparent pricing

Flat 2% of approved shift value

£0 if cancelled before staff confirmation

No monthly minimums or seat fees

View pricing details

Ready to streamline your fill last-minute care home shifts & rota in minutes staffing?

Join facilities across the UK using ShiftNest for reliable emergency staffing.

Book a demo See features

Frequently Asked Questions

Common questions about ShiftNest for this sector

Join the network of agencies, facilities, and staff using ShiftNest. Usage-based pricing means you're never locked in — pay only for what you use.

Quick Setup

Get up and running in under 30 minutes

Usage-Based Pricing

Pay only for what you use — no long-term contracts

Dedicated Support

Personal onboarding and ongoing assistance

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