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Shift alerts & updates

Feature
Nurses talking

Shift alerts & updates

Never miss a shift or important change again with real‑time alerts across app, WhatsApp, and email.

Used by agencies across the UK to automate shift assignments.

The challenge

  • Workers miss shifts or arrive at the wrong time because updates come late or through scattered chats.

  • Last‑minute changes create wasted travel and frustration when people do not see the message in time.

  • Agencies and facilities struggle to keep track of who was told what, and when, across calls, emails, and group chats.

How ShiftNest helps

  • Instant alerts for new, confirmed, or cancelled shifts keep workers and managers synced in real time.

  • Smart reminders fire ahead of start times or deadlines (like unsigned timesheets), reducing no‑shows and missed admin tasks.

  • A central notification hub stores every alert so you can check back on what changed, when, and who it affected.

Everything you need for shift alerts

Important updates where workers actually look.

In‑app notifications

Shift workers receive key updates straight to their phones via WhatsApp and in‑app notifications, so new offers and changes are hard to miss. Alerts are designed to be clear and concise, with direct links back into the app or portal for full details.

Keep a reliable record in the inbox.

Email alerts

Automatic email notifications confirm bookings, cancellations, and key changes, giving agencies and facilities a written trail. This helps teams who still rely on email stay aligned without manual forwarding or ad‑hoc messages

Fewer no‑shows, fewer missed actions.

Smart reminders

Timed reminders prompt workers before upcoming shifts and nudge them about unsigned timesheets or pending confirmations. These alerts are tuned to reduce no‑shows and last‑minute confusion without overwhelming people with noise.

How it works

Simple 4-step automated process from shift posting to confirmation

1

View live board

Monitor all open and confirmed shifts.

2

Drill into detail

Open a shift to see offers, messages and history.

3

Act fast

Resend offers or adjust details to secure cover.

4

Confirm outcome

Receive instant confirmation when a worker accepts.

Admin time saved

60hrs5hrs

Shift fill time

7hrs1hr

Missed shift rate

5%0.5%

Simple, transparent pricing

Fixed percentage of approved shift value

£0 if cancelled before worker confirmation

No monthly minimums or seat fees

View pricing details

Frequently Asked Questions

Everything you need to know about this feature.

Ready to save time with Shift alerts & updates?

Join agencies already using ShiftNest to cut admin and fill shifts faster.