Last updated: January 2025
These Terms of Service govern your use of the ShiftNest platform and services. By using our platform, you agree to be bound by these terms.
ShiftNest is a technology platform that facilitates shift management and coordination between agencies, facilities, and workers. We do not employ workers or provide staffing services.
You must be at least 18 years old and have the legal capacity to enter into agreements. You are responsible for maintaining the security of your account credentials.
You agree to use our platform only for lawful purposes and in accordance with these terms. You must not misuse or attempt to gain unauthorized access to our systems.
Agencies are charged fees based on successful shift placements. Pricing details are provided separately and may be updated with notice.
We are committed to ensuring fair and transparent pay rates. Our platform promotes rate integrity and prevents exploitation of workers.
Users must not attempt to circumvent our platform or fees by arranging shifts outside of our system after initial contact through our platform.
Workers are responsible for maintaining their qualifications, attending scheduled shifts, and complying with facility requirements and regulations.
All users must comply with applicable laws, regulations, and sector-specific requirements, including healthcare regulations, safety standards, and professional licensing requirements.
We may send you important updates, notifications, and marketing communications. You can manage your communication preferences in your account settings.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
The ShiftNest platform and all associated content, features, and functionality are owned by ShiftNest and protected by intellectual property laws.
We strive to maintain high availability but cannot guarantee uninterrupted service. We provide support during business hours and may update our platform with notice.
Our services are provided "as is" without warranties. We disclaim all warranties to the maximum extent permitted by law.
Our liability is limited to the amount you paid for our services in the 12 months preceding the claim.
You agree to indemnify us against any claims arising from your use of our platform or violation of these terms.
We may suspend or terminate your account for violations of these terms or for any other reason at our discretion.
You agree to keep confidential any proprietary or sensitive information you access through our platform.
We may update these terms from time to time. We will notify you of material changes and your continued use constitutes acceptance of the updated terms.
Notices will be sent to the email address associated with your account or posted on our platform.
These terms constitute the entire agreement between you and ShiftNest. If any provision is found to be unenforceable, the remaining provisions remain in effect.
For questions about these terms, please contact us at legal@shiftnest.co.uk
