Urgent shift cover
Urgent shift cover
Alert your trusted agencies in seconds and secure safe cover for short-notice gaps before they impact care.
Used by facilities across the UK to manage their agency relationships and secure reliable cover within minutes.
The challenge
Last‑minute cancellations leave critical gaps that teams have to plug while still running the service.
Managers waste precious time phoning multiple agencies one by one and repeating the same request.
With no central view, it is hard to see who has been asked, who has said no, and which urgent shifts are still uncovered.
How ShiftNest helps
Facilities agree a trusted agency network in ShiftNest so urgent requests always go to the right partners, not a long list of numbers.
When an urgent shift is raised, all relevant agencies are notified instantly, so several teams can start finding cover in parallel.
Real‑time responses show which agencies are working on the request, who has secured a worker, and how quickly the gap will be filled.
Everything you need for urgent cover
Work fast with agencies you already trust.
Agencies will manage the workers and shifts, linking each one to the facilities and roles they can support. This keeps urgent requests focused on reliable partners and makes it easier to refine your network over time using performance history.
Replace cancelled shifts in minutes, not hours.
With parallel notifications and a shared status view, agencies can move quickly to find replacements when someone drops out. Facilities spend less time coordinating and more time focusing on safe service delivery.
See progress on every urgent request.
Send urgent cover requests to all connected agencies for a site or service with a single action, instead of repeating details over the phone. Everyone sees the same clear requirements, helping agencies respond quickly with suitable staff.
How it works
Simple 4-step automated process from shift posting to confirmation
Admin time saved
Shift fill time
Missed shift rate
Simple, transparent pricing
Fixed percentage of approved shift value
£0 if cancelled before worker confirmation
No monthly minimums or seat fees
Frequently Asked Questions
Everything you need to know about this feature.
Ready to save time with Urgent shift cover?
Join agencies already using ShiftNest to cut admin and fill shifts faster.