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Unified agency dashboard

Feature
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Unified agency dashboard

Manage all your staff, facilities, and bookings in one central view - designed for fast navigation and zero confusion.

Used by agencies across the UK to automate reporting and simplify shift oversight.

The challenge

  • No single live board that shows all open, filled, and missed shifts across facilities, so teams constantly ask “what’s actually covered right now?”

  • Status lives in different places (spreadsheets, inboxes, WhatsApp, portals), making it slow to see which bookings are pending, overdue for sign‑off, or blocked.

  • Managers cannot quickly slice by facility, worker, or date range, so spotting patterns like “which client is always last‑minute?” or “who is over‑allocated?” is mostly guesswork.

  • Operations and finance teams work from different views of the truth, leading to mismatches between what’s on the rota, what was actually worked, and what gets invoiced.

How ShiftNest helps

  • A unified agency dashboard gives everyone one live screen showing every shift, by facility and worker, with clear states for new, pending, confirmed, completed, and cancelled.

  • Built-in filters by status, facility, worker, role, and date range turn the board into a control centre for todays risks: unfilled shifts, unsigned timesheets, and late confirmations.

  • Real‑time updates and notifications keep the dashboard in sync with offers, acceptances, and signatures, so managers can act on what just changed instead of chasing updates.

  • Exportable summaries for payroll and finance mean the same dashboard view drives timesheets, invoices, and performance reports, removing manual reconciliation between teams.

Everything you need for automated shift assignment

Centralised overview

One place for everything

Add facilities your Agency works with, invite workers, create shifts. View every information you need to manage shifts in one place. No need for separate directories for shift worker contacts, facility requirements or emails.

Managing staff

Information directory

Invite staff you work with to the platform, add information and confirm qualifications. Easly view availablity, distance to facilities and roles - making shift assignment and acceptance take minutes. Whether the facility you work with needs a driver or a specialist care provider, you can schedule and assign it all in Shiftnest.

Adding all the facilites you work with

Shift creation

Give your facilities an oportunity to create their own shifts or manage that on your own. Create shifts in bulk, filter by facility type, date or location.

Getting performance insights

Data-driven decisions

Monitor workload trends and agency productivity at a glance. Make informed decisions with comprehensive analytics and reporting built into your dashboard.

How it works

Simple 4-step automated process from shift posting to confirmation

1

Connect organisations

Link your facilities and invite your workers.

2

Monitor shifts

Track new, pending and confirmed shifts from a single screen.

3

Resolve blockers

Follow prompts to nudge signatures or resend offers.

4

Export & report

Generate timesheet and invoice summaries for finance.

Admin time saved

60hrs5hrs

Shift fill time

7hrs1hr

Missed shift rate

5%0.5%

Simple, transparent pricing

Fixed percentage of approved shift value

£0 if cancelled before worker confirmation

No monthly minimums or seat fees

View pricing details

Frequently Asked Questions

Everything you need to know about this feature.

Ready to save time with Unified agency dashboard?

Join agencies already using ShiftNest to cut admin and fill shifts faster.