Cookie Policy

Effective Date: January 2025
Last Updated: January 2025

ShiftNest is committed to transparency about how we use cookies and similar technologies on our website. This policy explains what cookies are, how we use them, and how you can control them.

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

How We Use Cookies

We use cookies to:

• Ensure our website functions properly
• Remember your preferences and settings
• Analyze how visitors use our website
• Improve our website's performance and user experience
• Provide personalized content and advertisements

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Examples:

• Session management cookies
• Security cookies
• Load balancing cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website's performance and user experience.

We use the following analytics services:

• Google Analytics - Tracks website usage, page views, and user behavior
• Microsoft Clarity - Provides heatmaps, session recordings, and user interaction analytics

Data collected includes:

• Pages visited and time spent on each page
• How you arrived at our website
• Your general location (country/region)
• Device and browser information
• User interactions (clicks, scrolls, form submissions)

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

Examples:

• Social media tracking pixels
• Advertising platform cookies
• Remarketing cookies

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and they are subject to the third party's privacy policy.

Third-party services we use:

• Google Analytics - Privacy Policy
• Microsoft Clarity - Privacy Policy
• Calendly - Privacy Policy

Managing Your Cookie Preferences

Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored
• Delete cookies
• Block cookies from specific websites
• Block all cookies

Note: Disabling essential cookies may affect website functionality and your ability to use certain features.

Opt-Out Links

• Google Analytics: Opt-out browser add-on
• Microsoft Clarity: You can opt out through our cookie preferences or by disabling JavaScript

Data Retention

• Essential cookies: Deleted when you close your browser (session cookies) or after a set period
• Analytics cookies: Typically retained for 26 months (Google Analytics) or 12 months (Microsoft Clarity)
• Marketing cookies: Vary by provider, typically 30-90 days

International Transfers

Some of our analytics providers may transfer data outside the UK/EEA. We ensure appropriate safeguards are in place to protect your data.

Your Rights

Under UK GDPR, you have the right to:

• Access information about cookies we use
• Withdraw consent for non-essential cookies
• Request deletion of cookie data
• Object to processing of your data

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new effective date.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: hello@shiftnest.co.uk
Phone: 01206 259355
Address: Innovation Centre, Knowledge Gateway, Colchester, Essex, CO4 3ZQ

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