Who pays fees and when?

Venues and promoters do not pay anything — agencies pay a simple 2% platform fee on signed timesheets only. No upfront costs, monthly minimums, or hidden charges. Agencies handle their own fees separately.

Can any agency see our requests?

No, only agencies in your approved network can see and respond. You maintain full control over which partners access your requirements.

What if a timesheet needs correcting?

Timesheets can be amended before final sign-off. Both the worker and the approving manager can request changes, with full audit trails maintained for compliance.

Do you support trials?

Yes, we offer a 30-day trial with full platform access. No setup fees or commitments — you only pay the 2% fee on completed shifts during the trial.

Sector

Confirm FOH, Bar & Stewarding Roles fast

Concert Staffing & Rota Software. Connect venues, promoters and agencies in one streamlined platform. No seat fees, no minimums - agencies pay a flat 2% usage fee on approved shift value; venues are never invoiced.

Book a demo See features

Free trial available for new agencies.

Challenges in this sector

Concert demand spikes make stewarding, FOH and bar staff hard to secure
Manual ring-arounds with multiple agenecies waste time and duplicate effort
Paper timesheets slow finance reconciliation and disputes handling
Poor visibility across entrances, zones and roles creates confusion

How ShiftNest Helps

Instant role posting to all linked event staffing agencies
Offers with first-accept wins to lock assignments quickly
Audit-ready timesheets streamline reconciliation
Real-time rota visibility across stewarding, FOH, bar and technical roles

Everything you need for sector staffing

Comprehensive tools designed specifically for sector operations and critical shift management.

Built for peaks

Blast urgent roles to approved agencies and confirm in minutes.

Race-to-assign done right

First acceptance wins; pending offers auto-expire to prevent clashes.

Audit-ready timesheets

Digital sign-off with 15-minute rounding for clear, dispute-light billing.

Agency-only billing

Flat 2% fee on approved shift value, charged to agencies only.

Venues are never invoiced.

How it works

Simple 4-step process from shift posting to payment

Post shift/role

Create the request with role, rate and timing in under two minutes.

Agency offers

Agencies send offers; first accept wins and assigns the worker.

Work & submit timesheet

Worker logs actuals; manager reviews and signs.

Month-end billing

Agencies receive one monthly invoice aggregating signed timesheets. The sector client is never billed.

Roles we cover

Qualified staff for all confirm foh, bar & stewarding roles fast positions

Event Steward

Manages crowd flow, ensures safety, and provides information to concert-goers.

Security Officer

Maintains security protocols, monitors crowds, and responds to incidents.

Front of House Staff

Welcomes guests, manages entry, and provides customer service support.

Bar Staff

Serves drinks, manages queues, and ensures responsible alcohol service.

Catering Staff

Serves food, manages concessions, and maintains service standards.

Merchandise Seller

Manages merchandise sales, handles transactions, and provides product information.

Stage Manager

Coordinates backstage operations, manages artist requirements, and ensures smooth performances.

Technical Support

Provides AV support, manages equipment, and troubleshoots technical issues.

Cleaning Operative

Maintains venue cleanliness, manages waste, and ensures hygiene standards.

Traffic Marshal

Directs vehicle flow, manages parking, and ensures safe traffic management.

What care homes are saying

Real feedback from care home managers using ShiftNest for emergency staffing

"We confirm cover in minutes, not hours. Morning gaps don’t derail the day anymore."

Laura Bennett

Operations Lead

"First-accept wins and digital timesheets have cut disputes to almost zero."

Daniel Hughes

Scheduling Manager

"Real-time status gives the team confidence and reduces phone chasing."

Sophie Rahman

COO

"Month-end reconciliation is painless. One invoice, clearly itemised."

James Carter

Finance Lead

Simple, transparent pricing

Flat 2% of approved shift value

£0 if cancelled before staff confirmation

No monthly minimums or seat fees

View pricing details

Ready to streamline your confirm foh, bar & stewarding roles fast staffing?

Join facilities across the UK using ShiftNest for reliable emergency staffing.

Book a demo See features

Frequently Asked Questions

Common questions about ShiftNest for this sector

Join the network of agencies, facilities, and staff using ShiftNest. Usage-based pricing means you're never locked in — pay only for what you use.

Quick Setup

Get up and running in under 30 minutes

Usage-Based Pricing

Pay only for what you use — no long-term contracts

Dedicated Support

Personal onboarding and ongoing assistance

Get Started Today

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