Who pays fees and when?

Festival organisers do not pay anything — agencies pay a simple 2% platform fee on signed timesheets only. No upfront costs, monthly minimums, or hidden charges. Agencies handle their own fees separately.

Can any agency see our requests?

No, only agencies in your approved network can see and respond. You maintain full control over which partners access your requirements.

What if a timesheet needs correcting?

Timesheets can be amended before final sign-off. Both the worker and the approving manager can request changes, with full audit trails maintained for compliance.

Do you support trials?

Yes, we offer a 30-day trial with full platform access. No setup fees or commitments — you only pay the 2% fee on completed shifts during the trial.

Sector

Staff festivals at scale

Festival staffing software. Connect festival organisers and agencies in one streamlined platform. No seat fees, no minimums — agencies pay a flat 2% usage fee on approved shift value; organisers are never invoiced.

Book a demo See features

Free trial available for new agencies.

Challenges in this sector

Large multi-day rosters demand rapid confirmations
Manual coordination across suppliers creates duplicated effort
Paper timesheets slow finance reconciliation post-event
Hard to see which zones are still understaffed

How ShiftNest Helps

Post shifts once via event staffing platform - all approved agencies notified instantly
First-accept wins across stewarding, FOH, bar and security
Digital sign-off with rounding for clean finance handover
Real-time rota dashboards shows zone and role status in real time

Everything you need for sector staffing

Comprehensive tools designed specifically for sector operations and critical shift management.

Scale-ready

Handle thousands of shifts across days and zones.

Faster confirmations

Lock roles quickly with first-accept wins.

Audit-ready exports

Signed snapshots streamline post-event reconciliation.

Agency-only fees

Flat 2% charged to agencies only.

Organisers are never invoiced.

How it works

Simple 4-step process from shift posting to payment

Post shift/role

Create the request with role, rate and timing in under two minutes.

Agency offers

Agencies send offers; first accept wins and assigns the worker.

Work & submit timesheet

Worker logs actuals; manager reviews and signs.

Month-end billing

Agencies receive one monthly invoice aggregating signed timesheets. The sector client is never billed.

Roles we cover

Qualified staff for all staff festivals at scale positions

Event Steward

Manages crowd flow, provides information, and ensures guest safety throughout the event.

Security Officer

Maintains security protocols, monitors access points, and responds to incidents.

Bar Staff

Serves drinks, manages queues, and maintains bar area cleanliness and safety.

Front of House

Welcomes guests, manages entry, and provides customer service support.

Catering Staff

Prepares and serves food, manages food service areas, and maintains hygiene standards.

Box Office Staff

Handles ticket sales, manages guest enquiries, and processes entry.

Stage Manager

Coordinates backstage operations, manages artist requirements, and ensures smooth performances.

Technical Support

Provides AV support, manages equipment, and troubleshoots technical issues.

Cleaning Staff

Maintains venue cleanliness, manages waste disposal, and ensures hygiene standards.

Traffic Marshal

Manages vehicle flow, directs parking, and ensures safe traffic management.

What care homes are saying

Real feedback from care home managers using ShiftNest for emergency staffing

"We confirm cover in minutes, not hours. Morning gaps don’t derail the day anymore."

Laura Bennett

Operations Lead

"First-accept wins and digital timesheets have cut disputes to almost zero."

Daniel Hughes

Scheduling Manager

"Real-time status gives the team confidence and reduces phone chasing."

Sophie Rahman

COO

"Month-end reconciliation is painless. One invoice, clearly itemised."

James Carter

Finance Lead

Simple, transparent pricing

Flat 2% of approved shift value

£0 if cancelled before staff confirmation

No monthly minimums or seat fees

View pricing details

Ready to streamline your staff festivals at scale staffing?

Join facilities across the UK using ShiftNest for reliable emergency staffing.

Book a demo See features

Frequently Asked Questions

Common questions about ShiftNest for this sector

Join the network of agencies, facilities, and staff using ShiftNest. Usage-based pricing means you're never locked in — pay only for what you use.

Quick Setup

Get up and running in under 30 minutes

Usage-Based Pricing

Pay only for what you use — no long-term contracts

Dedicated Support

Personal onboarding and ongoing assistance

Get Started Today

Fill out the form below and we'll get back to you within 24 hours.