Who pays fees and when?

Venues and organisers do not pay anything — agencies pay a simple 2% platform fee on signed timesheets only. No upfront costs, monthly minimums, or hidden charges. Agencies handle their own fees separately.

Can any agency see our requests?

No, only agencies in your approved network can see and respond. You maintain full control over which partners access your requirements.

What if a timesheet needs correcting?

Timesheets can be amended before final sign-off. Both the worker and the approving manager can request changes, with full audit trails maintained for compliance.

Do you support trials?

Yes, we offer a 30-day trial with full platform access. No setup fees or commitments — you only pay the 2% fee on completed shifts during the trial.

Sector

Book security and stewarding cover in minutes

Connect venues, organisers and agencies for SIA security and stewarding. No seat fees, no minimums — agencies pay a flat 2% usage fee on approved shift value; venues are never invoiced.

Book a demo See features

Free trial available for new agencies.

Challenges in this sector

Last-minute changes require rapid confirmations for SIA staff
Multiple suppliers create duplicate chasing and errors
Paper timesheets complicate incident and hours audit
Limited real-time visibility of where staff are deployed

How ShiftNest Helps

Publish SIA/security roles to linked agencies instantly
First-accept wins to lock assignments cleanly
Digital sign-off with rounding and audit trail
Live deployment status by gate, zone, or entry point

Everything you need for sector staffing

Comprehensive tools designed specifically for sector operations and critical shift management.

Compliance ready

Track who worked where with a signed audit trail.

Fast confirmations

Rapid role lock-in with first-accept wins.

Dispute-light billing

Rounded, signed timesheets reduce friction.

Agency-only billing

Flat 2% charged to agencies only.

Venues are never invoiced.

How it works

Simple 4-step process from shift posting to payment

Post shift/role

Create the request with role, rate and timing in under two minutes.

Agency offers

Agencies send offers; first accept wins and assigns the worker.

Work & submit timesheet

Worker logs actuals; manager reviews and signs.

Month-end billing

Agencies receive one monthly invoice aggregating signed timesheets. The sector client is never billed.

Roles we cover

Qualified staff for all book security and stewarding cover in minutes positions

SIA Security Officer

Licensed security personnel providing venue protection and incident response.

Event Steward

Manages crowd flow, provides information, and ensures guest safety.

Door Supervisor

Controls access points, checks credentials, and maintains entry security.

CCTV Operator

Monitors surveillance systems and coordinates with on-ground security.

Mobile Patrol Officer

Conducts perimeter checks and responds to security alerts.

Search Operative

Performs security searches and maintains safety protocols.

Crowd Controller

Manages large gatherings and ensures orderly crowd movement.

Security Manager

Oversees security operations and coordinates emergency responses.

Close Protection Officer

Provides personal security for VIPs and high-profile individuals.

Response Officer

Rapidly responds to incidents and provides emergency support.

What care homes are saying

Real feedback from care home managers using ShiftNest for emergency staffing

"We confirm cover in minutes, not hours. Morning gaps don’t derail the day anymore."

Laura Bennett

Operations Lead

"First-accept wins and digital timesheets have cut disputes to almost zero."

Daniel Hughes

Scheduling Manager

"Real-time status gives the team confidence and reduces phone chasing."

Sophie Rahman

COO

"Month-end reconciliation is painless. One invoice, clearly itemised."

James Carter

Finance Lead

Simple, transparent pricing

Flat 2% of approved shift value

£0 if cancelled before staff confirmation

No monthly minimums or seat fees

View pricing details

Ready to streamline your book security and stewarding cover in minutes staffing?

Join facilities across the UK using ShiftNest for reliable emergency staffing.

Book a demo See features

Frequently Asked Questions

Common questions about ShiftNest for this sector

Join the network of agencies, facilities, and staff using ShiftNest. Usage-based pricing means you're never locked in — pay only for what you use.

Quick Setup

Get up and running in under 30 minutes

Usage-Based Pricing

Pay only for what you use — no long-term contracts

Dedicated Support

Personal onboarding and ongoing assistance

Get Started Today

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